Claims Management

Community Insurance Corporation manages all of the claims filed against owner cities, towns, villages and school districts. This includes claims reporting and adjusting, as well as managing the attorneys hired to defend the owners.

Community Insurance Corporation’s claims team utilizes a claims philosophy designed to protect its policy owners from frivolous lawsuits. Under this philosophy, Community Insurance Corporation promptly settles claims with undisputed liability, but aggressively defends claims with disputed liability.

Pre-Claim Loss Control

Community Insurance Corporation provides a broad range of loss control services. Community Insurance Corporation’s loss control team is available to meet with cities, towns, villages and school districts to develop risk management policies programs and goals and provide training on critical liability issues. Some of Community Insurance Corporation’s loss prevention services include pre-claim and loss control and on-site loss control training programs.

For more information, contact your Claims Litigation Manager. For coverage questions, contact David Bisek at 800.236.6885 or via email.

24/7 Care Line

Our Care Line brings caring and knowledgeable nurses in contact with your injured employees to ensure the most proper and convenient care is rendered. Whether home care or medical treatment, the Care Line nurse will assist your injured employees in finding the right treatment.

The Care Line is a 24/7/365 telephonic nurse triage service available to your employees who are injured at work. The Care Line aims to ensure the appropriateness of care while providing your injured employees with assistance concerning home care remedies for minor injuries or, when necessary, coordinating medical treatment at a convenient local clinic. In addition to scheduling the treatment for the employee, the Care Line nurse provides the clinic with helpful paperwork that addresses the release of medical records and work status.

For questions contact Senior Vice President of Client Services Josh Dirkse at 800.236.6885 or via email.